BUSINESS PROCESS OUTSOURCING REENGINEERING: ESSENCE AND IMPLEMENTATION FEATURES
##plugins.themes.bootstrap3.article.main##
##plugins.themes.bootstrap3.article.sidebar##
Abstract
The purpose of the paper is to explore theoretical and applied aspects of outsourcing business process reengineering. The essence of reengineering is substantiated in the context of transferring non-core functions to external contractors, and key stages of process redesign, selection criteria for outsourcing partners, and integration mechanisms are defined. Methodology. The study employs methods of scientific generalization, structural-functional analysis, and process modeling to investigate the transformation of management systems. The research identifies core process stages, evaluation metrics (KPIs), stakeholder roles, potential risks, and control mechanisms through a systematic approach to business process optimization. Results of the study. The findings demonstrate that combining reengineering with outsourcing allows enterprises to optimize operating costs, accelerate operational cycles, improve service quality, and form an integrated business ecosystem capable of rapid adaptation to market changes. An integrated management model for outsourcing reengineering was developed, outlining six sequential stages from process diagnostics to continuous monitoring. Practical implications. The proposed reengineering program model and functional-process management mechanism can be utilized by enterprises across various industries seeking to enhance their competitiveness, reduce operational expenses, and streamline non-core functions during digital transformation and market instability. Value / originality. The paper provides a comprehensive theoretical and methodological framework for integrating business process reengineering and outsourcing, establishing a structured management model that bridges the gap between internal process optimization and external partnership coordination.
How to Cite
##plugins.themes.bootstrap3.article.details##
business process reengineering, outsourcing, process optimization, business ecosystem, digitalization, performance management, strategic development, BPM, ERP, enterprise transformation
Babak, O. A. (2011). Reengineering as a modern tool of innovative activity of enterprises. Economic Bulletin of the National Mining University, 17/1, 55–60.
Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to the models, tools and techniques of organizational change (4th ed.). Kogan Page.
Davenport, T. H. (1993). Process innovation: reengineering work through information technology. Harvard Business Press.
Demianyenko, T., & Yakovenko, I. (2022). Business process reengineering as a modern method of strategic change management at the enterprise. Adaptive Management: Theory And Practice. Series Economics, 14(28). https://doi.org/10.33296/2707-0654-14(28)-08
Hammer, M., & Champy, J. (1993). Reengineering the Corporation: A Manifesto for Business Revolution. Harper Collins.
Harrington, H. J., & van Nimwegen, H. (2000). Business process improvement workbook: Documentation, analysis, design, and management of business process improvement. McGraw-Hill.
Kozyr, S. V. (2022). Modeling and reengineering of business processes: textbook. Dnipro: NTU.
Myroshnychenko, Yu. V., & Filipova, A. I. (2021). Innovative tools of enterprise management in the conditions of the digital economy. Efektyvna ekonomika, 5. https://doi.org/10.32702/2307-2105-2021.5.42
Onyshchenko, O. V. (2013). Business process reengineering of airline enterprises of the transport and logistics cluster. Biznes Inform, 1, 144–150.
Onyshchenko, O. V. (2019). Introduction and application of modern information technologies and ERP systems in accounting of domestic enterprises. Eastern Europe: Economy, Business and Management, 3(20), 515–522.
Ponomarenko, V. S. (2015). Strategic management of enterprise development: monograph. Kharkiv: INSEK.
Robson, M., & Ullah, F. (1996). A practical guide to business process re-engineering. Gower Publishing.
Semenikhina, V. V., Sakun, L. M., Onyshchenko, O. V., Bilenka, S. R., & Kovalov, V. V. (2025). The impact of transformation processes on the formation of corporate social responsibility of industrial enterprises. Current Issues of Economic Sciences, (7). https://doi.org/10.5281/zenodo.14799976
Strassmann, P. A. (2004). The squandered computer: Evaluating the business alignment of technologies. Information Economics Press.
Strickland, A. J., & Thompson, A. A. (2008). Strategic management: Concepts and cases. McGraw-Hill Irwin.
Taraniuk, L. M. (2009). Scientific and conceptual apparatus of enterprise business process reengineering. Mechanism of Economic Regulation, 4.
Tupkalo, V. M. (2018). Theoretical and methodological principles of management system reengineering. Kyiv: KNU.
Vinohradova, O. V. (2005). Business process reengineering in modern management: monograph. Donetsk.
This work is licensed under a Creative Commons Attribution 4.0 International License.